Shipping policy

Shipping Policy

 

Orders are processed as quickly as possible after purchase. Personalized packs are assembled to order and may require additional processing time before they ship.

 

Shipping rates, options, and destinations are shown at checkout. You will receive a tracking number by email when your order ships. Carrier delivery estimates are estimates, not guarantees. Business days exclude weekends and holidays.

Free shipping: orders of $125 or more ship free. The $125 threshold is measured on your order subtotal after any discounts are applied. Because our products ship from more than one location, some orders may arrive in more than one package.

Subscriptions: subscription orders follow the same free shipping rule as every order, with free shipping on any delivery of $125 or more after discounts. Subscription items on the same delivery schedule ship together as one order. Items on different schedules ship separately, and each delivery is measured against the $125 threshold on its own.

 

Please verify your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If your order arrives damaged or goes missing in transit, contact us through our Contact page and we will work with the carrier to make it right.